[Resolved] Shaadi.com — they are money minded
Delhi, Delhi, India
I've spent Rs 13, 300 on Select Shaadi services on shaadi.com in the year of 2014.I'd been told them to return my money at the starting of this service because they were not sending me matches according to my preferences.They had changed my relationship manager only.More than year, I've been complaining to shaadi.com to return my money.But instead thay had called me to take again the select shaadi service and they were saying me to spend Rs 11, 500 on the select shaadi service.I was saying them return my money of Rs 13, 300 but they were saying that I've used the services of select shaadi.I had told them so many times that I was not happy with this service but they are not returning my money.Even I was saying them not to give whole money but atleast they can give me partial amount.But again they were saying that I've used the services of select shaadi, so thay will not return my money.I'd told them at the beginning of select shaadi service that I'm not satisfied.Please help me to return my money from shaadi.com.I also told them if you can't refund my money then provide me select shaadi service at free of cost but they denied.Shaadi.com is a greedy matrimonial website.They want money and money only.My membership no. is SH40686363.They were saying that price of select shaadi service is Rs 21, 000 and we're are providing you at the discount.But it's a fact that my Rs 13, 300 had been wasted.My relationship manager did not send me profiles according to my preferences.Besides Rs 13, 300, I also spent more money to take shaadi.com membership.But I don't want the refund of that amount.I just want the refund of Rs 13, 300 of select shaadi service.
Complaint marked as Resolved
shaadi.com has refunded my amount.Consumer complaints forum is the best otherwise it was difficult to get the refund.I'm thankful to consumer complaints forum
[Jun 01, 2015] People-Group / People Interactive India customer support has been notified about the posted complaint.
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