[Resolved] Shadowfax — Misbehaviour/cheating of shadowfax delivery boy

[Resolved] Shadowfax — Misbehaviour/cheating of shadowfax delivery boy

A Aagaz aarzoo from Patna, Bihar Jun 26, 2022 Jun 30, 2022 This thread was updated on Jun 30, 2022

RESPECTED TEAM I had put my return request in Meesho shopping app then shadowfax logistics got allotted Pickup boy . The delivery boy of shadowfax got a call. Told us more that you will pick up and he took the goods from us and did not confirm the pickup. After 1 day again I call the delivery boy and tell why my pickup was not confirmed. Then he says can't find your stuff. Then I called then says I will return your goods today. When I ask to confirm pickup, then abused and blocked us. I have call recording. I have also complained about this in consumer court. Which is unacceptable to me. DELIVERY BOY MOB: [protected].I request you to investigate this and give justice. I will wait for your reply which will be very important for me. Name:FAHIM KHTAR Add/SULTANGANJ PATNA BIHAR(800006) MOB:[protected] EMAIL:fahimakhtar.[protected]@gmail.com +1 photos Was this information helpful? No (2) Yes (0)
Jun 26, 2022 Complaint marked as Resolved I had ordered a bag of ₹ 285 from Meesho on 17th June 2022 but due to product damage, I requested returns. After 2 days, Shadowfax courier boy called for pickup. Got my order pickedup but my pickup is not confirmed. Then I called the delivery boy but he was not ready to confirm the pookup, the boy said abusively and blocked us again. My pickup got canceled. All my money wasted. pickup boy contact(+917070043711) Then we complied Meesho Shopping App. Have complained to Shadowfox Courier Logistics Dept. but no response received and no call received. No email has been replied. No, someone sent us an email. Shadowfax customer support has been notified about the posted complaint. Verified Support Jun 30, 2022 Shadowfax Customer Care's response Dear Aagaz, We are unable to track your contact details through the tracking number provided. Request you to share your registered contact number at [protected]@shadowfax.in for us to assist you better. Regards, Team Shadowfax
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Shadowfax Customer Care

Jun 26, 2022

Verified Support

Dear Fahim,

Greetings from Shadowfax!

We regret the inconvenience caused to you and we wish to turn this experience around. We have forwarded your concern to our team and will get back to you with an update at the earliest. Please bear with us.

Regards,
Team Shadowfax

Aagaz aarzoo's [Complaint's author] reply, Jun 26, 2022

dear shadowfax support team
i request to please investigate and immeadeately action of this delivery boy
Cz using abusive language many times and pick-up product picked but marked not pick up .reaso missing in this order.i have also call record and whatsapp chat .if you are not punished
then i have a right to file a case against shadowfax.delivery agent also .Cz i have evidence right now