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[Resolved]  Sharekhan — Fund Transfer Not successful

Client Name: Akanksha Shah
Customer ID- 3101284

I have transferred Rs 21000 from my SBI bank account (Using payment gateway) To sharekhan demat account. And it has been deducted twice from my Bank account. (Ie- 21000 + 21000)
Money is debited twice from my SBI bank account but not credited to my Sharekhan account.
I took followup with my bank they said money has been Transferred from our end.
Its not reflecting in my Sharekhan account nor the money is reversed to bank again.
It seem to be stuck in Gateway process.
Please do take my complain into consideration.
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Dec 31, 2021
Complaint marked as Resolved 
Solved
Sharekhan customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2022
Sharekhan Customer Care's response
Hi, request you to drop a mail on [protected]@sharekhan.com along with your customer details so that we can investigate it and do the needful.
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