[Resolved]  Sharekhan — misguided into opening a demat account with sharekhan

Website:www.sharekhan.com

On october 17, 2017-a sales person from sharekhan-koramangala branch approached my office for opening a demat account with them.
I am new to share market - i never wanted to be part of share market.

His name: hari
Contact nos:[protected]
Branch:koramangla (Near jyothi nivas college)

I was misguided into sharing my documents (Like aadhar and pancard details) and signing the demat account opening form. (I just signed - form he said will be filled by them)

What i was informed was that the account opening is free-zero processing fees. But he never informed about the amc.

The same day, after some time i called him and also put msgs to him and asked him to stop the account opening process and return my documents - i continuously kept on calling him to stop the account opening process for 2 days. He kept on telling he will try and my account was created on 18th oct 2017 inspite of repeated requests to stop it and not to procedd further with it

When i was not even ready to open the account - sharekhan forced me into this.
I want the account to be closed but he says it will take 7 days, only after that my account closing form will be accepted.

Plz help

Janani
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Nov 24, 2017
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Oct 19, 2017
Updated by jananiperumal1912
On October 17, 2017-a sales person from sharekhan-koramangala branch approached my office for opening a demat account with them.
I am new to share market- I never wanted to be part of share market.

His name: Hari
Contact nos:[protected]
Branch:koramangla (near jyothi nivas college) Bangalore

I was misguided into sharing my documents(like aadhar and pancard details) and signing the demat account opening form.( I just signed- form he said will be filled by them)

What I was informed was that the account opening is free-zero processing fees. But he never informed about the AMC.

The same day, after some time I called him and also put msgs to him and asked him to stop the account opening process and return my documents- I continuously kept on calling him to stop the account opening process for 2 days. He kept on telling he will try and my account was created on 18th oct 2017 inspite of repeated requests to stop it and not to procedd further with it

When I was not even ready to open the account- sharekhan forced me into this.
I want the account to be closed but he says it will take 7 days, only after that my account closing form will be accepted.

Plz help

Janani
Verified Support
Oct 24, 2017
Sharekhan Customer Care's response
Hi Janani, we're sorry for the experience you've had. We have forwarded your request to our branch team and will arrange for a pick up for your account closing documents. Do let us know if we may be of any other assistance.
Oct 29, 2017
Updated by jananiperumal1912
Dear Sir/Mam
thank you for the response.

I have submitted the account closure form - for my demat account on 23 oct 2017 and also I have put a mail to [protected]@sharekhan.com

kindly update on my account closure status, coz the concerned sales person says i have to wait for 10-15 days for account closure.

my client code:2098012

Regards,
Janani
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I want close my Senate account
Sharekhan Customer Care's response, Oct 24, 2017
Verified Support
Hi Pankaj, request you to please elaborate your query to help us assist you further with it. You can also write to us directly on myaccount@sharekhan.com for any specific assistance.

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