[Resolved]  Sharekhan — monthly debit of demat charges

My client i. D.20351
A/c with alwarpet branch

I had been maintaining a trading account with alwarpet branch since the last 10 year’s.

My trading value per year works out to ₹ 2 lac and more.

On scrutiny of my ledger account, a total sum of ₹9174.58 was debited to my account during 2017-18 towards dmat charges.

When i contacted the for conversion of my account, they asked me to submit form tc100 after which the annual d mat charges will be debited only once a year. I submitted the form duly signed in feb18 and asked them to refund the amount to me.
So far, they have not done anything.

Again, an aggregate sum of ₹1794.58was debited to my account during 18-19
Towards dmat charges from april 18.

Again, when i’m ontacted them, they asked me again to submit the form tc100 which i did.

So far, even that amount does not appear to have been refunded to my ledger account. Instead, they sayit has been parked in some other account.

As the original amounts were debited to my ledger account, the proper course will be to refund the amount to my ledger account for my present utilisation.

I was never been informed about the category of my trading account since i
Started trading nor i gave my consent for the category in which i was allowed trading. They should have taken my consent for the type of category in which i am placed as a result of which i have been debited with ₹9174-58 in 17-18 and
₹1794.58 in 18-19

I request that the amount may be refunded to me without further delay.

M. R. Kannan
Was this information helpful?
No (0)
Yes (0)
Dec 7, 2018
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2018
Sharekhan Customer Care's response
Hi Raghunathan! We would like to inform you that your Dp dues have been reversed in the month of September. Do get back to us in case you need any further assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sharekhan
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    523
    Pending
    0
    Resolved
    303
    Sharekhan Phone
    +91 22 3970 7500 (Customer Service)
    +91 22 6115 1111 (Customer Service)
    +91 22 3970 8090 (Commodity)
    Sharekhan Address
    Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
    View all Sharekhan contact information