Sharekhan — My demat account open but not able to trade

I have opened demat account more than a year ago having login id SADWEZ78 with share khan but not able to trade. i had complain this to ghaziabad office mamager and staff who has opened it but no response from last one year or i would say no respect for customer have all proof in chat.
now atlast plz close this account and take necessay action with branch
my mobile no [protected]
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My Sharekhan Dmat A/c No.2411622 operating since 2018. 140 NBCC Equity shares held in my Account since then on advice of some employee o[censored]r Company. NBCC declaring Dividend every year. My Utkarsh Small Finance Bank Account linked with Sharekhan DMAT A/c.
Kly get the position checked. Dividend income of previous years 2018-19 onwards be got credited to my Bank A/c. of NBCC shares. Still any action required to be taken on my side be spelt out clearly.
Thanking you all in anticipation.
Prabha Shankar Dviwedi
Mobile [protected]

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