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Sharekhan — My demat account open but not able to trade

I have opened demat account more than a year ago having login id SADWEZ78 with share khan but not able to trade. i had complain this to ghaziabad office mamager and staff who has opened it but no response from last one year or i would say no respect for customer have all proof in chat.
now atlast plz close this account and take necessay action with branch
my mobile no [protected]
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    Sharekhan Phone
    +91 22 3970 7500 (Customer Service)
    +91 22 6115 1111 (Customer Service)
    +91 22 3970 8090 (Commodity)
    Sharekhan Address
    Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
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