Sharekhan — not closing account

Address:

Ranga Reddy, Andhra Pradesh, 500084

I have been chasing sharekhan to close my accounts from last three months and every time they came up with a reason for not closing. I have requested for only closing trading and retain demat account and they rejected the same. Finally i have sold all my holdings and account is zero balance now. Now they are saying the form is not correct. How can they say? Their branch only accepted and i have submitted the same form three times till now. How can they mention that now? I am closing account due to conflict with my job. Looks like, i am left with only option is to file legal case as i want to be sure that nothing is wrong from my side. Very bad service from sharekhan. I invested in mf as per their advise even that didn't perform well. I am clueless why i opened account with sharekhan.

Sharekhan id: 2234594

Call customer care and gave complaint for the same. Here is complaint id:[protected]