[Resolved]  Sharekhan — rude, illiterate agent

Address:110088

Hi,

I'm vicky daswani. The worst service you are providing. I will not prefer your company at all. My concern is one of friend started training through sharekhan so, i decided to download the app and i received a call from one of your employee.

Earlier he was so nice. Sir we are offering you demat account free, daily trading ia free. Everything is free i asked him is their any charge he said no sir. One day i decided to provide him my documents but before that i checked their is a brokerage charge for trading so your employee done wrong commitment. When i informed him that i have changed my mind as of now i don't want to open account. The way he was talking to me kindly check attachment.

Is it the way of your company to deal if the customer is not ready for the deal. I will post this chat on every social media site.
I'm also an employee and i'm working in marketing profile. I know how to deal with customer with good customer service.
I was planning to get the knowledge of trade then i will start trading but now i will suggest anybody.

Your employee name - vinay

Regards
Vicky
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Jul 13, 2018
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Sharekhan Customer Care's response
Hey Vicky! Sorry to have disappointed to you. Kindly share your contact number so that we can connect with you to discuss on this further.
Verified Support
Jun 12, 2018
Sharekhan Customer Care's response
Hi Vicky, our executive is constantly trying to get in touch with you regarding your concern but is unable to get a proper response. Do let us know if you need any clarifications, we would be glad to help you. Thank you!
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Contact No.- [protected]
Sharekhan Customer Care's response, Jun 6, 2018
Verified Support
Hi Vicky! Thank you for sharing your contact number. We will surely look into your concern and connect with you for further assistance.

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    +91 22 3970 7500 (Customer Service)
    +91 22 6115 1111 (Customer Service)
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    Sharekhan Address
    Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
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