[Resolved]  Sharekhan — Sharekhan - Account locked, customer care not responding

My sharekhan account with customer id - 1338739 has been locked (not sure since when) under the pretext that I am an nri, I have posted requested documents such as "fatca" declaration to their head office. Still I have no response from your customer support team.

I have raised a ticket SLTD=[protected] sent reminders asking for an update - still I have no response. It also looks like the calls from my registered mobile number to customer care numbers are being ignored deliberately.

I tried reaching out to the local branch in Chennai and they are not able to help. No one knows how to resolve the issue. I also escalated the issue to their compliance office - but there is no response - this has been happening for more than a month now.

I just want to know how to get my account unlocked - so that I can close my trading and DP accounts.
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Mar 31, 2022
Complaint marked as Resolved 
Issue sorted after submitting the required paper work to the Customer support
Sharekhan customer support has been notified about the posted complaint.
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