Sharekhan — Sharekhan Fund transfer failed Jan 2022

Dear team,

I could not reach you over the email or live chat or call so I am posting here. My transfer of funds from my bank account to my Sharekhan mutual fund account has failed with the status "Req. failed at bank".

I missed all my MF payments scheduled this month due to this and switching to direct investment options for all the mutual funds I have

ID: 1466148
Transaction reference#: 18369936
Was this information helpful?
No (0)
Yes (2)
Sharekhan customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2022
Sharekhan Customer Care's response
Hi, request you to drop a mail on [protected]@sharekhan.com along with your customer details so that we can investigate it and do the needful.
Jan 15, 2022
Updated by anandlalvb
I have sent multiple emails and didn't receive any proper response, instead I am getting some basic support rulebook responses.
Verified Support
Jan 18, 2022
Sharekhan Customer Care's response
Thank you for getting in touch with us, (name). We will surely have this looked into at the earliest. We request you to drop a message on our social media handle @sharekhan via DM so that our representative can connect with you for further assistance.
Jan 21, 2022
Updated by anandlalvb
Is it better you connect it through my email id than I am creating an account in social media? I have mentioned my Sharekhan customer id in the post. (ID: 1466148), please get in touch with the email id connected with it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sharekhan
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    523
    Pending
    0
    Resolved
    303
    Sharekhan Phone
    +91 22 3970 7500 (Customer Service)
    +91 22 6115 1111 (Customer Service)
    +91 22 3970 8090 (Commodity)
    Sharekhan Address
    Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
    View all Sharekhan contact information