[Resolved]  Sharekhan — sharekhan lack of support

Address:Mumbai City, Maharashtra
Website:Www.sharekhan.com

I was in a foreign country for work.in this time my membership password expired, how am i to change my password while i am in a foreign country without my india phone?
I felt like my account and password was compromised.

Please post your solution here so the public can decide for themselves how you treat your customers.
I am quite certain that you will post an automated reply to share contact details and customer id... Which i have already have
Was this information helpful?
No (0)
Yes (0)
Sep 8, 2018
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2018
Sharekhan Customer Care's response
Hi! We truly understand your concern. We would require your client ID and email ID as it will enable us to assist you further. Request your understanding on this.
Aug 18, 2018
Updated by Lo D
Even though you have received client id and email id, you have no concern to solve this issue... I can show you and the public (if you wish to) proof of your lack of concern for your customers
Complaint comments 

Comments

Hi am lokesh My share Khan customs ID is=2244920 Sagar Karnataka and I have demat account in sharekhan in Shimoga branch. I need a clarification in my trading details showing over charges and wrongly going high amount so please check and need full asap I submitted regarding documents bellow.

Date=11/09/2018
Sagara

loki1213's reply, Sep 11, 2018
Check and need full asup
loki1213's reply, Sep 11, 2018
Hi am lokesh My share Khan customs ID is=2244920 Sagar Karnataka and I have demat account in sharekhan in Shimoga branch. I need a clarification in my trading details showing over charges and wrongly going high amount so please check and need full asap I submitted regarding documents bellow
Sharekhan Customer Care's response, Sep 17, 2018
Verified Support
Hi Lokesh! We trust that our team has connected with you and the details regarding brokerage charges have been sent on your registered email ID. Do let us know if you require any assistance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sharekhan
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    522
    Pending
    0
    Resolved
    303
    Sharekhan Phone
    +91 22 3970 7500 (Customer Service)
    +91 22 6115 1111 (Customer Service)
    +91 22 3970 8090 (Commodity)
    Sharekhan Address
    Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
    View all Sharekhan contact information