[Resolved] Sharekhan — sharekhan unauthorized interference into my demat a/c for transaction of mine share unit

Aftabsk

from Delhi, Delhi

Address:	Faridabad, Haryana, 121003
Website:	www.sharekhan.com

I have my dmat a/c and very purchase and sale of the share unit are being the done on this sharekhan portal.
At the time of opening and term and condition of sale and purchase of share, my authority which regards purchase and sale of share unit. (Kotak share intraday short sell at rs. 1256.24/-, buying share without my permission at rs. 1344.80, qty - 518, dated 07.12.2018, total loss rs.45, 876/- future profit from this share 10, 586/-). After this unauthorsied transaction into my d-mat a/c, share price will be down by rs.109.
That the above transaction has been done without my authority and authorisation and same treated as illegal and same been done without mine intention to make me loss and you have gain wrongly
You are requested hereby to compensate my loss of rs. 45, 876/- approx and plus future profit of rs. 10, 586/- which immediate effect else.

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Dec 25, 2018

Complaint marked as Resolved

NEITHER MY COMPLAINT HAS RESOLVED TILL DATE NOR I AM SATISFIED BY SHAREKHAN BROKER CLARIFICATION. MY QUESTION STILL SAME AND ASK TO THEM, WHO AUTHORIZED TO SHAREKHAN DONE MY TRANSACTION WITHOUT MY CONCERN OR NOTIFY ME. UNAUTHORIZED INTERFERENCE BY SHAREKHAN ON THAT DAY AND THEY MAKE ME LOSS OTHERWISE I GOT PROFIT WITH SAME TRANSACTION. MY FUND WAS BLOCKED 70% ON THAT DAY AND I WAS WAITING FOR KOTAK SHARE PRICE DOWN AND AFTER 1 HOURS THE KOTAK SHARE PRICE DOWN BY RS. 109 APPROX. IF SHAREKHAN NOT SQUARED OFF MY SAID TRANSACTION OR CONCERN ME ON THAT DAY THEN AT END I GOT MINIMUM PROFIT APPROX 10, 000 TO 11, 000 APPROX. ITS NEITHER MENTION IN MY CONTRACT NOTE AT THE TIME OF A/C OPENED WITH SHAREKHAN NOR I ALLOWED TO THEM THEY HAVE DONE ANY TRANSACTION WITHOUT MY PERMISSION WHILE I HAVE ALREADY BALANCE IN MY DMAT A/C. IF I HAVE NOT RECEIVED MY LOSS AMOUNT I WILL GO TO SEBI CONSUMER COURT AND GIVE NOTICE TO SHAREKHAN.

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

Sharekhan Customer Care's response Hi! Allow us a chance to help you with your concern. Kindly share your contact number or customer ID here so that we can connect with you.

Verified Support

Dec 27, 2018

Sharekhan Customer Care's response Hi, we would like to assist you with your concern. Please send in your contact number or customer ID here and we will get in touch with you regarding the same.