[Resolved] Sharekhan — trading account suspended for nre-pis account# 1283280

Kristina Rajanlinika

Address:

m4c5l8

My trading account was suspended due to non-payment of dp dues.
For more than 5 yrs + the dp payment was set up as direct payment to sharekhan. I do not understand what happened to the direct payment set up. Sharekhan did not notify me that my trading account would be suspended or did they inform me that
Direct payment for dp maintenance was an issue.

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Mar 20, 2020

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

Sharekhan Customer Care's response This is definitely not the experience we want our customers to have, Kristina. We have made a note of your details and will soon arrange a call back to address your concerns and assist you with it.

Verified Support

Feb 18, 2020

Sharekhan Customer Care's response Hi, we have received an update from the team that your trading account has been activated. Also, you will be sharing your bank statement for your concern related to DP AMC dues that has been debited from your bank account. Do let us know if you need any other assistance.