[Resolved]  Sharekhan — unable to close account

I want to close the demat account with Sharekhan. The problem is that I have KFA shares left in my account. Since KFA shares are invalid now I can't sell them. I was told in Sharekhan branch that they have to be converted into bond. But they are now telling that since KFA shares are invalid they cannot be converted into bond too.

Now I can't sell them. I can't convert them. I can't transfer them to other demat account because I don't want to open one more account for that and nobody else are ready to take it. Without selling that I can't close the account.

I can just leave those shares but I want to close that account. I'm
not at all using that account but maintenance charges keep increasing.
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Oct 25, 2018
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
Sharekhan Customer Care's response
Hi Sharath! We'll help you with your concern. Please share your contact number or customer ID so that we can get in touch with you.
Oct 04, 2018
Updated by Sharath U
Contact Number: [protected]
Customer ID: 1488599
Oct 12, 2018
Updated by Sharath U
Any update on this?
Oct 20, 2018
Updated by Sharath U
I want to close the account. I don't want to receive messages like this:

Dear Customer, due to a technical issue, incorrect fund and securities balance as on September 30, 2018 in your account were reported to NSE. As a result, you would have received incorrect details from NSE on SMS and Email. Click on https://bit.ly/2jC7LP and login to check your current fund and securities balance. We regret the inconvenience caused. Team Sharekhan
Complaint comments 

Comments

With Regards, Dear sir, I am trying from 1 month for EPFO Bank details approval. Please give me EPFO KYC Bank details approval for online claim.Online claim request cannot be processed as my last employer I.e Sharekhan has not made approval in my PF account.

Employee code: 31279
Name: Piyush Kumar Jain

Sharekhan Customer Care's response, Oct 4, 2018
Verified Support
Hi Piyush! We will get in touch with you for further assistance.
Sharekhan Customer Care's response, Oct 4, 2018
Verified Support
Hi Piyush! We trust that our representative contacted you and your concern related to KYC has been addressed. Do get back to us incase you need any further assistance.
Extremely satisfied with the approach and complaint resolution.
Thanks a lot
Sharekhan Customer Care's response, Oct 5, 2018
Verified Support
Hi Piyush! You're welcome. :)

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