Sharekhan — very bad customer service from your executive

Address:9020901030

Hi,
I am having a defat account with your kadappakkda branch kollam.

Name:pyarilal s babu
Customer id:1323155
Ph no:[protected]
I bought tata steel shares 50 no in my portfolio it is showing 50 however i quite for sale my order rejected because only 47 no of shares in my account. I called to [protected] (This number is shown in your site) so many time i called and he did not pick the phone. After so many call finally he pick up the phone i have told the matter to him. He is saying call to office, then i ask him to your don’t have the responsibility or you are not a staff to the sharekhan then he insulted me and used some harsh language. I am paying for your service. You are charging for what the services are doing for me. I trust the goodwill of sharekhan but your staff ruined that. Your the ceo and you are responsible for the act of your employees. You are taking my money and abusing me. I[censored] need money i will give donation to you.
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Sharekhan customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2020
Sharekhan Customer Care's response
Hi, this doesn't sound right and we will have this checked for you. We have shared your details with our team they'll get in touch with you to resolve your concern.
Jul 29, 2020
Updated by pyarilal
Your team doesn’t contact me
Jul 29, 2020
Updated by pyarilal
Your team doesn’t contact me what is the status of my complaint?
Jul 29, 2020
Updated by pyarilal
I didn’t expect that you are considering my complaint that it’s against your employee and you are accepting the same
Jul 30, 2020
Updated by pyarilal
Iam paying commission for your service your bad employee Shibu Raghavan insulted and used abusing language to me. You are charging money and abusing me?. What is the ethics behind it?. There is no value for my money?
Verified Support
Jul 30, 2020
Sharekhan Customer Care's response
Hi, we have been updated by our team that shares were received short from the exchange and hence sell order was getting a rejection. Also, the Detailed response regarding shortage has been replied on email. Feel free to connect back with us if you require any further help.
Jul 30, 2020
Updated by pyarilal
I am not complaining about short sell, complaining about insult by your employee. Any clarification regarding the same?
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Your team never contacted me

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    +91 22 3970 7500 (Customer Service)
    +91 22 6115 1111 (Customer Service)
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    Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
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