[Resolved] Sharekhan — Wrongly deduction of customer amount during trading
During the f&o trading share khan is doing fraud and deduct the wrong amount while selling the f&o holding in parts and there customer service people saying its our logic to deduct the amount when averaging the holding in f&o. They are doing heavy fraud to customer. Beware from them.
I have logged complaint in share khan having no:[protected]
The complaint is still logged but no inquiry or further action is taken. When we average some stock then basic logic is that
Uppose if we bought one lot of 1000 share at 5 rs the after few days the rate come down at 4 rs then if some one bought two more lot to average the net rate which is 4.3 now then at end of trading day if he want to sell only 1 lot or in part then they count that lot on rs 5 price and deduct the same amount from your money. So why they are giving option to average the stock and showing the average price to customer on there screen. And if they have such logic then they have to tell customer on paper while opening account or some other way before selling the holding.
Complaint marked as Resolved 2017-05-26 12:45:36
[Apr 21, 2017] Sharekhan customer support has been notified about the posted complaint.
Verified SupportSharekhan Customer Care's response Apr 25, 2017
Dear Ashish Jain,
We had requested our our branch person Mr. Parveen to touch base with you.
Trust you would have received a call by now.