Sharp India — ac is not doing cooling

Address: 30, lal quator, 208006

Ac is not at all doing cooling even after being on for 3 to 4 hours, make a zero ventilation in room and is making it suffocating for the person sitting this problem is since 15 to 20 days and I thought it might work somehow or might be because of weather but it still isn't working properly I need a mechanic or engineer as soon as possible, please make sure to resolve my problem
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I have lost my outdoor unit please provide me a new one and there is no reply from your side please give reply to customers as soon as possible
Chowday's reply, Jun 1, 2019
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