Sharp India — Air conditioner (Inverter)

This is regarding replacement of sharp a/c compressor units which is not working.
Our a/c model no. Ahx15ret-w inverter stopped working around 3 months ago and we registered a complaint regarding the same. The technicians visited and checked the unit and figured out that the compressor is not working. The compressor unit is under warranty and they are supposed to replace the compressor free of cost. My service complaint registered vide case no. 2679489 dated 19.06.2017 assigned to mohd. Farman/ concerned agency jeeves support has not been attended till date.

It's so hot and humid over here and it's hard for us to manage without the
A/c. We are forced to suffer in summer miserably without the air-conditioner and the people from the company are least bothered about our woes.

Bottom line here is that the company doesn't want to provide the parts to the consumer which comes under warranty for free. They are trying to rip the customer off by giving false details or delaying their service or sending the product.
Through this complaint we are bringing into attention of the company regarding the ordeal, the consumer has to go through because of the inefficient costumer service provided by the company.

And still awaiting to get the air conditioner fixed...