[Resolved]  Sharp India — sharp service center kanpur

My name is vikram wadhwani i belong to kanpur i have registered a complaint for refrigertator approx 30 days back i was having issue with compressor and that compressor was under warranty my complaint was registered and that day service person also came and he told me that compressor will be repaired and gas will be refilled i have given him visiting charges and when he came i have given him rs 1600 for refillment of gas after two days refrigerator again stop working i called him again firstly he started ignoring and he does not respond my calls but when i called sharp company and register my complain again that same person came and he told me some spare part need to be changed and he charged rs 450 from me he also told me that main cause of your problem is stabilizer so repair it then you can start refrigerator

I went to local shopkeeper he told me that stabilzer is ok and there is no problem then i called him again he started ignoring and posponding then after so many calls and complain he came and he said that the same compressor needs to be replaced again and he was charging me money again i scolded him and registered complaint with sharp company they give me mobile no of neeraj srivastava who happens to be branch head o[censored]. P i called mr neeraj he assured me that your problem will be resolved and he will take action meanwhile i recieved call from mr shukla head of kanpur service center he told me that compressor will be replaced but you have to give gas refillment charges i told i have already given charges but he did not listen then i called mr neeraj he assured me that you dont need to give you any charges further but he also did not take any action in my case i called him again he told me he will call back but he did not respond again

Then again i contacted neeraj srivastav he give no shaikh kasim and told him to resolve my problem asap
For the last 25 days i have called shaikh kasim several times but every timehe told me that your compressor will change in few days but there is no response i got messages from jeeves but appointment always gets rescheduled its been more than 1.5 month from my initial complain at sharp toll free no my frdge is still in dead condition
Sharp company had sent defect compressor three times since i have contacted you they always sent defective product and the service engineer rejected it and report it then again they sent defective product the same thing is happening from last 20 days
I feel so frustrated i have given them 2500 rs but i got no service and fridge is dead since i have contacted sharp