[Resolved] Shell India — Surcharge at fuel station using debit card - 17 mcc 5541 | |||||
I have been charged RS 11.5 for using my debit to pay fuel worth of Rs 500 from Shell Petrol Pump, Hunsur Road, Mysore for two times now, by ICICI bank. I do not understand on what account this Surcharge is charged. As per the government declared policy, at no point should the consumers be burdened with the MDR charges. These ought be shared between the banks, the oil companies and the fuel station Outlets. Quoting the state of the Union minister Dharmendra Pradhanbelow "Banks and oil marketing companies (OMCs) will bear any burden of Merchant Discount Rates (MDR) on card transactions at petrol pumps. Consumers will not be burdened with Merchant Discount Rate (MDR). Retail outlets (petrol pumps) will also be kept out of its purview. Now it is between banks and OMCs how they share it " Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved | |||||
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Contact Information
Mysore
Karnataka
India
Karnataka
India
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ICICI Bank Customer Service Team