[Resolved] Shine.com — Amount needs to be refund with rs. 16951.16

Mahendra Lodwal

Address:	Noida
Website:	Shine.com

Hi Team,
I have received a call from the Shine.com and asked for payment for premium services then I made the payment with amount of 3736.83 post that they asked for another payment and told me that If i do not make the payment then no use of ealier payment then I made the payment with amount of 4775.02. As they did same thing again and again, at last I have made the total payment of amount rs.16951.16.
Now they are asking for payment with amount of 11000 appx. to use premium services of shine.com.

And i am not capable to make the that amount to them. Hence, I have asked for refund to me. However they confirmed to me that refund cannot be initiated to me.

Please help me out with this situation
My name is Mahendra Kumar
My contact number is [protected] and email address is mahendra.[protected]@gmail.com

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Aug 13, 2021

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2021

Shine.com Customer Care's response Dear Sir,

With reference to your discussion with our concerned member, we hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine