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Shine.com Complaints & Reviews

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Last updated Feb 1, 2023
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Shine.com reviews & complaints page 13

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shine.com (Ht Media) — Not delivery of service as promised to the paid amount

I am a jobseeker registered at Shine.com as like in other job portals. Got a call 0n 25th Feb 2022, from shine.com (+91 [protected]) saying that all job related services will be assisted as total package of Rs.3365.47 (Resume highlight, booster and dedicated career guidance). Paid the amount on the same day (Invoice id - IN398623 / transaction id - IN20220225_[protected]_[protected]). Also they said that a career guide will be calling me by...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dear sir/madam,

I have got a call from the number [protected], [protected] on feb 24 regarding registration for Job which you have been shortlisted. I was told to pay an amount of rr 25 for registration. https://shineresgistration. info/app. apk link sent by [protected]. they guided me open the link and fill all the details then they told to pay 25 via debit card or net banking, i didnt submit any otp neither the page was showing some error, i cut the call saying there is some error, autmotically i rcvd message which says as 25, 000 has been deducted from your account. Please help me the with the refund soon
Apr 3, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2022
Shine.com Customer Care's response
Dear Sir,

Thank you for contacting us.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

Regards,
Team Shine
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Shine.com — Paid service fraud

    I got a call today from shine . com stating that they will help me find a job in my current City Pune. For this purpose they told that you have to pay only rs. 10 which is form fill up charges. Post this discussion they asked me to come online over laptop or mobile and asked to process 10/- and confirm. After entering the debit card details total amount of 7606.3 rs got deducted from my account. When I told them about it they makes me wait...
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    Shine people called me and said they are having companies with openings. Asked me to pay to register with Rs.3999. Then asked Rs.9000 for verification. Again asked for Rs.17000 for profile highlights. Asked for rs.35000 for cv enhancement. For these, they were sending url requests. And said these payments are required for process completion. Once got all the payments they are not reverting for any interview that they have committed before payment. They are frauding professionals. Pls. be cautious when get a call likewise.
    Shine.com customer support has been notified about the posted complaint.
    Dear Sir,

    We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services. Our team member had called you up for the welcome call .They explained you the procedure in detail. Based on your comprehension, the services have been started.

    You would appreciate that getting a job is dependent on multiple factors like ‘suitability’ for a specific position, your performance in the interview, your track record and so on. Hence a guarantee cannot be provided, but we will equip you so well with our guidance and assistance so that you can handle the most difficult challenges you face during your job hunt.

    The process requires equal participation from your side as a candidate to ensure that you get a relevant opportunity. It all depends upon the availability of relevant and active job opportunities in the marketplace.It is not practically feasible to make any kind of commitment on the time period.

    Regards,
    Team Shine
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Shine.com — Refund for forced payment in the name of shine.com

      I had reported the matter immediately to you. However, No action in the matter has been taken till date.
      I had recieved a call from shine.com executive, Mr Anurag Singh for registration for shine.com with a one time payment of Rs. 4719 which was made by me via netbanking. Next day one person named Saurabh Pandey called me from shine.com and said that my profile has been assinged to him and he will be assisting me in the matter from...
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      Receiving cold calls from random numbers regarding job opportunities which require me to pay a fee for them to reveal the name of the company
      Shine.com customer support has been notified about the posted complaint.
      Dear Pratima,

      Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

      Regards,
      Team Shine
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        Hi
        [protected]
        I got a call from this number on the paid services
        And this person was forcing to pay
        I told him keep it on hold I will have to check on my shine profile and get back
        He disconnected the call
        When I called Bach again asking to be polite and I will raise it
        He immediately said raise the complaint and disconnected
        I am very disappointed with this type of rude behaviour of the employee
        I don’t recollect his name
        Pls take necessary action
        This is not the way to talk to a women
        I need apologies for this kind of lousy behaviour
        Shine.com customer support has been notified about the posted complaint.
        Dear Kavita,

        Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

        Regards,
        Team Shine
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          Paid for registration Rs 4000 and then HR itseems asked for Rs10000 I paid only Rs 1000 for verification I simply said no.
          Shine.com customer support has been notified about the posted complaint.
          Dear Ramya,

          Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

          Regards,
          Team Shine
          Dear Ramya,

          Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

          Regards,
          Team Shine
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            Have received a call from mobile number [protected] (pratyush sharma) he informed me that he is calling from shine. Com informed that my cv has been shortlisted for axis bank job and for the same I have to fill a form and have to pay the amount of rs. 29, have filled the form and post that the amount of 2929 was debited from debited from my bank account . I informed him that the amount of rs. 2929 was debited he informed me that he had email his company for refund
            Shine.com customer support has been notified about the posted complaint.
            Dear Pooja,

            Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

            This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

            Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

            Regards,
            Team Shine
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              Someone from shine.com called me and install shinecareers/happy.apk
              I installed and fallow their instructions
              He said u want pay 10rps I trusted and gave my account details at the payment method.
              But in my account they debited 3800rps
              After that I tried to call that person but he didn't lift my call
              Shine.com customer support has been notified about the posted complaint.
              Dear Maheshwari,

              Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

              This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

              Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Hi Team,

                I am really dis-satisfied with the services Shine has provided me.. I got a call yesterday from Shine where I was asked to register my account by paying an amount of Rupees 3292/- .. I did pay the amount in full however was not told that there would be another charges which I would be liable to pay.. today I got call from Abhishek who was not at all supportive or co-operative and very rude and had inappropriate approach... He was not able to understand what I was telling me but kept on telling me some other things.. I am really dis heartened with the services and the way customers are being treated ... It's a false narration where we have been advised one thing however later we get to know it's all together different story... I want my refund which I paid for Shine as you were not able to give me correct and complete information while paying the amount.. please refund me my service charges ASAP
                Mar 29, 2022
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 18, 2022
                Shine.com Customer Care's response
                Dear Sir,

                Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the bank statement or the registered email id, so that we will check and address your issue.

                Regards,
                Team Shine
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  This company called me numerous times (representative name Avishek) and asked me to go for paid services for more interview calls. After a few days, I bought it but after that, I didn't receive one call in the last 3 months.
                  This company tries to lure the customer by claiming that they can help you get numerous interview calls but you ultimately receive none. I wonder how do these companies are fooling people and not facing any repercussions.
                  Their customer service is extremely poor. No one picks up the call when u dial their customer care number.
                  I bought a resume booster and application highlighter.
                  Email - [protected]@gmail.com
                  Order ID - CP376884

                  I want full refund
                  Mar 29, 2022
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 18, 2022
                  Shine.com Customer Care's response
                  Dear Sir,

                  Greetings from shine learning.

                  Refer to your email, we would like to notify you that you had opted the service in Nov, 2021 for the Application booster package which has been initiated on time without any delay ith your approval.

                  Shine learning provides various career assistance services, which will assist in increasing the visibility and probability of your profile to get shortlisted by the recruiters and consultants and it does not give any job assurances or guarantees to provide jobs OR interviews.

                  The response from the consultants/recruiters depends upon the availability of job opportunity with them which exactly matches your profile.

                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                  Regards,
                  Team Shine
                  I want refund. When I had purchased the package for 3292 rupees, i received a call after couple of days asking me to pay 10000 rs for facilities that I was promised would be included in 3292 package. You are committing fraud
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Shine.com which are for finding the best job for us is seriously a fraud website, offering the fake jobs and the number they provide to make calls are the fraud numbers, which are offering the jobs beyond our expectations as we can't believe that how can this job we can get.
                    This site is not reliable and the fake one.
                    I personally have very worst experience as they SMS me regarding shortlisting of my CV and provide a number which i have to contact and when i talk to them i find that they are fake people as they ask for money, after every transaction the amount increases as in the name of registration, dress, bond etc. And the amount is like Rs.470. After that Rs.1500 and Rs.2600.
                    People should never believe them.
                    I personally alert about the fake calls but the way they talk about or tell us about the location near us where we have to join blanks my mind as i find it right.
                    But the point to be noted that they don't provide the exact location of job, so without knowing that never pay a single panny to them.
                    Mar 29, 2022
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 18, 2022
                    Shine.com Customer Care's response
                    Dear Samridhi

                    Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

                    Regards,
                    Team Shine
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Shine.com — Misguiding Selling Process

                      Today I am writing here with too much optimism. On 9th Feb'22 I got a called from Shine.com (Executive Name - Dhanish) regarding a paid service called 'Application highlighter' and I purchased the service (Rs. 3292/-) on 10th Feb'22 under guidance of Executive Abhisek and then I got a call from Executive Pankaj asking me to setting up the account under his guidance but due to lack of time I couldn't continue the conversation. On 12th Feb'22...
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      I m not interested in your service as first I got a call regarding ₹6136 after that for verification ₹5192 & ₹ 6478 after this they asked me to pay ₹8259. Are you fooling customers like us. Why your team didn’t told all the amount at the time.
                      I want my amount to be refunded.
                      After that a guy said that if you are not having enough amount how will you survive and shouted. Is this the service you provide after taking money.
                      +1 photos
                      Mar 24, 2022
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Feb 12, 2022
                      Updated by Shikha221
                      Why it’s marked solved…?
                      Verified Support
                      Feb 18, 2022
                      Shine.com Customer Care's response
                      Dear Maám,

                      Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

                      Regards,
                      Team Shine
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                        I have given such packages which is of no use i dont want that pls kindly help.
                        My num is [protected]
                        Shine.com customer support has been notified about the posted complaint.
                        Dear Nipun,

                        Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

                        Regards,
                        Team Shine
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                          My self Vijay S, I am looking to change my job. For this reason, I am searching jobs from different job portals. In this connection, Shine executive Mr. Rohit (M#[protected]) contacted me, and according to his advice, I paid Rs 3365.47/- against the Proforma Invoice Id: IN20220207_623554 on 08 Dec. 2021 through net banking vid Transaction id: IN20220208_[protected]_[protected] and assure me that no more money required for the services discussed...
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                          Dear HT Media,
                          My name is Mohammad Furqan I had take paid service from shine.com for the job placement and they people defrouding me more then Rs.18000/-
                          Now no body respond me and nor return my money .
                          I humble request to you pls help me and support me what is the matter.
                          Thanking you
                          M Furqan.
                          [protected]
                          Shine.com customer support has been notified about the posted complaint.
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                            Hello Sir/ Madam,
                            My name is Rajendra Arya, I registered on shine.com a few weeks back. I received a call on "31st Jan 2022" wherein I was told that my profile is selected for high salary jobs in India and the Middle East and in order to process further they have a charge of Rs. 3552/-
                            I thought it to be genuine and I paid the amount thinking that it is required to avail myself of the job offer. Then he started flattering...
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                            Shine is very dishonest and are not truthful. After availing fund from candidate, they make you chase behind them and in return Shine comes up with illogical reasoning. I am a witness to this and have suffered a lot. There are many hidden factors which are not told to candidates. After the payment is received they play with their resume and they have no overseas employment facility. But they promise everything and the candidate suffer
                            Shine.com customer support has been notified about the posted complaint.
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