[Resolved]  Shine.com — Career Services, Misleading

Address:Gurgaon

From: ===
D. Sukumar
M:[protected]
[protected]@gmail.com
=====

I contacted Shine.com, for professional service in career advice and placement.
1. Day One Nov-24: Rahul said I have to pay INR 3, 000 on 24Nov20 (Invoice IN20201124_40257_193756), which I paid. He did not mention that there will be other charges and the exact total of those charges.
2. Day Two Nov-25:- I spoke to Suresh. He asked me to check my mail and there was a ONLY proforma invoice IN20201125_403015 for INR 5192, he said that this was for other services BUT NEVER MENTIONED THAT there is MORE.
3. After I paid INR 5192, on 25Nov20 -- he said there is ONE MORE PROFORMA INVOICE which was for INR 9556 (IN20201125_403030)
4. This is a clear case of misinformation, misleading and cheating.
5. I have refused to pay INR 9556
6. The initial deposit of INR 3000 is acceptable but because I have been mislead and deceived, I want refund of INR 5192.
7. I had a discussion of over 1 hour with Suresh and he should have clearly informed that xxxx amount is the Total Cost for the complete services, which he did not.
8. The way and manner Suresh behaved is a case of deceiving and cheating. He made me pay INR 5192, and after I paid 5192 sent me another Invoice and said more amount is due/required.
9. Contact Telephone numbers. +[protected], +[protected], +[protected]
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Aug 14, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2020
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your concern, we would like to notify you that your Relationship Manager at Shine learning tried to contact you, but unable to get through as there was no response, request you to please share the convenient time as his role will be to guide you, through anything you need related to the service. If you ever have questions, run into problems, consider an upgrade or anything at all, he is the one for the job. We will be working closely together, and we 'll be helping you navigate the services.

You must received an email for the same, kindly share the convenient time for the discussion.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Complaint comments 

Comments

1. I have NO INTEREST with Shine Learning services.

2. I was cheated by Shine Career Services. Read my complaint properly.

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