[Resolved]  Shine.com — Charged Amount for nothing

Dear Team,
Please note i have already paid an amount of INR 3657 and yet i am receiving calls from Shine on other upgradations where i am again asked to pay INR 7700* for betterment of career (also the person who spoke, unnecessarily commented that im withdrawing a very less salary in my current job which is not professional ) and also quoted INR 3657 as just a registration fee.
Im not happy with the services as i am receiving meagre Job alters with zero years of experience and less pay. Had i known this before i would not have opted to pay INR 3657 (not a small amount)for Shine.com, as it looks like money is looted from job seekers (who are desperately looking for jobs and who cannot pour money ) and also there is no guarantee in getting a job.
Please note im looking for jobs on other trustworthy platforms and request you to not call me everyday to advertise on services for paying additional amount . I am also going to warn everyone about this as i regret seeing the reviews late before making a payment of INR 3657. im also going to lodge a complaint of whomever is calling me and forcing to pay extra.
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Aug 14, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2020
Shine.com Customer Care's response
Dear Satya,

Greetings from shine learning.

On behalf of everyone at shine learning, I would like to apologize for the trouble you have a experienced with us recently.Here are the answers against your queries:

-Furthermore, you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not. On your concern, we shall put your mobile number under the DND category. We assure you that one you activated under DND user then you will not receive any call from shinelearning.com.
-On the basis of your verbal consent, the service has been iniatited.
-We are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform that is used by consultants, companies, and recruiters to find the right match for an opening. A job/interview is not guaranteed, please understand we only help you boost your chances of employment, but in the end, getting the job depends on you, your skills, etc.
Also, to make things even better, we have taken a number of measures to ensure that this error and similar mistakes do not happen again in the future. It is due to you that we have realized this and we thank you for sharing your experience with us. We prefer to learn and improve under better conditions, but sometimes this is just not possible.
- Request you to please utilize the service and take a maximum benefit of it.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
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