Shine.com — Complaints against unethical policiesand a refund are required
Cancel the subscription I haven't used and start the refund process.
On November 9TH, 2022, I received a call from Mr. Sonu, an executive with HT Media Group's shine.com, asking me to pay Rs. 3292 for paid services (Transaction ID: IN[protected] [protected]).
Online store: www.shine.com
Customer Phone Number: [protected]) and the executive claimed that I would get a call from customer relation manager for additional update (Amount Paid: 3412.81 Order Date:[protected]:31:24 Customer Phone Number: [protected]).
And on November 10, 2022, Mr. Shiva called and demanded Rs. 5382.55 (Your transaction with www.shine.com was successful Transaction ID: IN[protected] [protected]) from me.
Online store: www.shine.com
5382.55 was paid in full.
Order Date:[protected]:31:20) (for the Education Verification and Job Verification Plus Packages);
In additionally, they are attempting to charge Rs. 9556 for the Job Profile Verification Plus Package.
Following that, they attempted to collect Rs. 8795 via Performa Invoice in exchange for creating a Professional Summary.
They were not open and honest during the chat, therefore I mailed them to cancel my subscription and refused to pay this bill. Every time I questioned them about the payment information for different services, they would reply that I had already made my final payment.
I spoke to them verbally over the phone and requested a refund. On November 10, 2022, Mr. Mohammad Taiyab sent me an email informing me that Shine will look into the matter.
Shine some other persons carried out the similar problems (4014 complaints)
on September JitendraM Patil, Ahmedabad, Gujarat, India, as an example Thus, Shine.com is blatantly lying.
These services are not ones I've used.
I don't want to use their services going forward either. Earlier, I attached a complaint just check. how they are play with feelings(job seeker feelings).
I seek a refund of my payment (Total Paid: 3412.5 + 5382.5 = 8795). Payment details and am unable to attach audio recording (am unable upload other audio records because file size was bigger if you want all i will send through mail) included.
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Shine.com customer support has been notified about the posted complaint.
Nov 11, 2022Shine.com Customer Care's response Dear Sir,
We hereby acknowledge receipt of the email you have submitted.
We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.
Thanking you and assuring you of our best services at all times.
Nov 16, 2022Shine.com Customer Care's response Dear Sir,
Team is already working on your complaint and they will contact you shortly.
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