Shine.com — Complaints against unethical policiesand a refund are required

Cancel the subscription I haven't used and start the refund process.

On November 9TH, 2022, I received a call from Mr. Sonu, an executive with HT Media Group's shine.com, asking me to pay Rs. 3292 for paid services (Transaction ID: IN[protected] [protected]).
Online store: www.shine.com
Customer Phone Number: [protected]) and the executive claimed that I would get a call from customer relation manager for additional update (Amount Paid: 3412.81 Order Date:[protected]:31:24 Customer Phone Number: [protected]).
And on November 10, 2022, Mr. Shiva called and demanded Rs. 5382.55 (Your transaction with www.shine.com was successful Transaction ID: IN[protected] [protected]) from me.
Online store: www.shine.com
5382.55 was paid in full.
Order Date:[protected]:31:20) (for the Education Verification and Job Verification Plus Packages);
In additionally, they are attempting to charge Rs. 9556 for the Job Profile Verification Plus Package.
Following that, they attempted to collect Rs. 8795 via Performa Invoice in exchange for creating a Professional Summary.

They were not open and honest during the chat, therefore I mailed them to cancel my subscription and refused to pay this bill. Every time I questioned them about the payment information for different services, they would reply that I had already made my final payment.

I spoke to them verbally over the phone and requested a refund. On November 10, 2022, Mr. Mohammad Taiyab sent me an email informing me that Shine will look into the matter.
Shine some other persons carried out the similar problems (4014 complaints)

on September JitendraM Patil, Ahmedabad, Gujarat, India, as an example Thus, Shine.com is blatantly lying.

These services are not ones I've used.
I don't want to use their services going forward either. Earlier, I attached a complaint just check. how they are play with feelings(job seeker feelings).

I seek a refund of my payment (Total Paid: 3412.5 + 5382.5 = 8795). Payment details and am unable to attach audio recording (am unable upload other audio records because file size was bigger if you want all i will send through mail) included.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2022
Shine.com Customer Care's response
Dear Sir,

We hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
Nov 11, 2022
Updated by snagakalyan
After reading so many customer complaints against your service for similar cheats, if believe that kind of foolishness, again and again, I am a bigger fool.

There is no need of your services,  and I appreciate if you refunding my money. And yesterday one of your coworkers, Jaswanth, told me that I would never get the money back from shine; that was your policy, and also he said onemore word you paid just 8700 rupees only ; just look at the services he used. Consumer Rights requires you to tell the truth, you have to check conversations with Siva and Sonu in your database. I also have recordings. JASAWANTH SAID Shine's policy states that it will not reveal any further payment steps to you. So I have made my decision,  Please refund my amount. I don't use your services for even one second. Thank you.
Verified Support
Nov 16, 2022
Shine.com Customer Care's response
Dear Sir,

Team is already working on your complaint and they will contact you shortly.

Regards,
Team Shine
Dec 01, 2022
Updated by snagakalyan
No progress. All bluffing games.shine people are playing with job seekers feelings. Again blaming customers.
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Till now no progress sh8ne people are playing feelings of jobseekars. And this complaint portal also not effected on there daily activities

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