[Resolved] Shine.com — Deducting more money by showing rs-10.

mauryap

from Azamgarh, Uttar Pradesh

Aug 10, 2022

Address:

vill-rampur post-jamalpur distt-azamgarh

Hello sir

the company is deducting more amont by showing rs-10.
I received statement from union bank today that r-6000 deducted from my debit card to one assist membership fess union bank customer rang information .i do not even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co and who the hell are you to care about me i want my money back.do not there again to do this

please deactivate and refund my money asap
name-sandeep maurya
date of inccident-10/08/2022
debit card num-xxxx xxxx xxxx 3809
mob-[protected]
mail [protected]@gmail.com

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Sep 18, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2022

Shine.com Customer Care's response Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 11, 2022

Dear Sandeep, sorry for the inconvenience caused. Please provide us with your registered contact number and customer Id via this link https://survey.webengage.com/ws/~1qq44ps along with the code AUG14CA0802 & our team can look into the same at the earliest - Andreya, Team OneAssist.