[Resolved]  Shine.com — Duping in the name of providing job search services and extracting money

I received a call from Shine.com representative today regarding premium services ok which my profile would b highlighted for the recruiters to increase visibility. I paid around 3.5k towards it. I was told a representative would call me to brief me abt the same. Around 3 hrs later I got a call from another representative, his surname was Anand, he told me I need to activate some sevice regarding education verification. Sent me a email regarding the the link for payment of Rs.5.1k. I paid dat too since they provided the with the payment invoice from HT media. After payment he told me I need to activate another service called professional verification for which he sent me another link of Rs.9.8k I was hesitant to pay but he kept persuading me that I would be getting good offers for a better package since they would be structuring my profile in such a way. Also quoted HT media as their trusted partner. I asked him if this would be the final amount yo be paid since I've already made payments before of which I wasn't informed before. He assured me that this would be the last one I gave into that and made the payment since I am desperately looking for a job change. After payment he sends me another link of Rs 13.7k saying it is for some professional verification. By this time I grew suspicious and started arguing since I confirmed with him of no further payments. Later he transferred the call to his senior. The senior was also taking his side n telling to do the payment. I refused the same saying I don't have any balance left, the senior guy is telling me to use credit card and pay emi. I refused so he tells me rudely that I can cancel of I don't have money to pay but all rye money that I have paid is gone I wouldn't get any refund.

Please note this is was not fake call from any unknown person it was from shine employees since I've got the invoices for all the payments made. But wat do I do of the invoices if my money is gone to waste. Later on checking for similar such incidents on the internet I've come across various complaints regarding the same type of fraud of duping people from Shine representatives. Below is the link I found of people addressing similar situation.

https://www.trustpilot.com/review/shine.com
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Dec 3, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2021
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name, if you are a paid member of shine learning then please share the registered email id and contact number so that we will be able to track the order and address your issue.

Regards,
Team Shine
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