[Resolved] Shine.com — Forcefully made to pay for the services

yasmeeen fathima

from Hosur, Tamil Nadu

May 17, 2022

Website:

Shine

Worst service this is the second time i have trusted shine and i have similar bad experience which i had 5 years before. I have applied for higlighting my frofile and paid ariund 2.5k and lady said i will be assigned to a relationship manger. Mr Phupshender was assigned and he informed me about the service after andbstarted sending me the link he asd me to mKe paymementbwhich was around 3 k somwthing which i paid then after each and every services he forcefully made me to pay around 50 k with harsh tone i said i dont require and said dont want to pr0ceed further hebsaid there is no such cancellation and amount cannot be refunded after he made me to pay amount no rsponce from his side i have all paymnetbinvoice proof and also call recording i have aslo mailed yo [protected]@shine .com but only default mail is been received if funds arw mot getting refund i will not be left no other choce ortger going to consure forum and social media

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Jul 1, 2022

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 26, 2022

Shine.com Customer Care's response Dear Yasmeen,

Refer to your discussion with your service account manage, hope all your concerns has been resolved.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine