Shine.com — Fraud activity - No information shared earlier and forced to buy all services

Bhagyashri Bhavsar

Address:

Gurgaon address -- 11th Floor, Bptp Park Centre Building, Gurgaon Sector 30, Gurgaon - 122002, Opposite 32nd Milestone

I am shine job seeker bhagyashri bhavsar and had purchased application booster package on 10th April as per discussion with Twinkle mam from Gurgoan location office. She told that they will assign relationship manager and assist in job finding but no information was shared regarding money payment.

Today Jatin Rana called me and told he is relationship manager will guide in job finding. But he didnt explained that all services are chargeable in advance.(you can track call recorder about that). Then he mailed performa invoices 1, then 2, then 3 and then 4 but we paid it being thought as a process but later invoice 5 was also received. Everytime he mentioned it is final and last payment and i fell trap. For invoice 5 i and my husband told no for doing payment but he still forced us and called again and again for doing payment so this is harssassing. As even we were not interested and had no money to pay he forced us to do EMI also on credit card. You can verify all call recording during that time.

Request for your kind intervention and request to grant me refund on all service payment done today -12th April as these amount were not informed earlier. You can cross verify the details.
1. application booster package 3108 - payment done on 10th april
2. Service amount - 5192
3. Service amount - 9556
4. Service amount - 14748
5. Service amount - 24779

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Shine.com customer support has been notified about the posted complaint.

Apr 12, 2021

Updated by Bhagyashri Bhavsar Please grant me refund of whole amount 54, 275/- at earliest.
1. Service amount - 5192
2. Service amount - 9556
3. Service amount - 14748
4. Service amount - 24779

Verified Support

Apr 13, 2021

Shine.com Customer Care's response Dear Bhagyashri Bhavsar,

With reference to your discussion with our concerned member, we hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine

Apr 19, 2021

Updated by Bhagyashri Bhavsar This is to update that complaint is resolved but no refund of money granted as no refund policy as per shine.com.

But Shivam Aggarwal accepted that their collogue Jatin Rana had forced us to buy services without giving clear information at first instance and we ended by paying amount.