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[Resolved]  Shine.com — fraud calls received, leek candidate information, & no support from shine.com

Hello, am candidate of shine.com. I pay to shine for search a job for me for my suitable profile. I bought services from shine. But every time they allot me different services. And at the time of behalf some fraud calls i received. They told me that shine company has given refund those candidates who did not received any jobs. I have also complaining this type of calls issues to shine customer care but there is no action from their site. I have recorded call details and also snap short of fraud calls. I request to also shine company to take an action against this type of callers.
fraud calls received, leek candidate information,
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Apr 17, 2018
Complaint marked as Resolved 
Mar 13, 2018

Complaint Status

Shine.com customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your complaint, We would like to notify you that these days a lot of fraudulent are calling the candidate and stating that are unable to provide the service and for same we are initiating the refund, these kinds of words they are using to extract heavy money from the customers. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore we advised you not to indulge in any monetary engagement with such sources in the name of refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
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