[Resolved] Shine.com — Fraud complaint against Mr. Rohan

[Resolved] Shine.com — Fraud complaint against Mr. Rohan - HR recruitment

A Armaiti Bharucha from Powai, Maharashtra Nov 2, 2022 Nov 4, 2022 This thread was updated on Nov 4, 2022

Dear Team, I was contacted by your HR person Mr. Rohan, contact number - +[protected]. He told me that he is from Shine.com and that there were vacancies matching my profile with HSBC, JP Morgan, Citibank and Bank of America. He said it is a paid service of only Rs 100 and that I need to fill up the application form and pay Rs 100. The link he provided was https://shinerecruiters.in/ I tried doing the payment with him on the call. The first time the payment didn’t go through. Second time the pay me went through but Rs 20000 got deducted. I told him I want a refund for my money so he said to go on the recruiter’s page click on the refund tab and enter my email Id and amount. He said next I will get an OTP and to enter that number. I entered the OTP but instead of a refund another Rs 20000 got deducted. He then transferred me to the IT department and the lady on the call asked me to follow the same process to get my refund. Another Rs 20000 got deducted. Totally of Rs 60000 have got deducted. This IT lady asked for bank set saying that she will do a NEFT refund directly into my account as there is some issue with the server. I have given the bank account and IFSC code to her and I get the following message from Rohan the recruiter - “Your NEFT amount has been approved for online transaction of INR 59, 997/-, with Ref ID[protected], If not DONE by you, visit your nearest BRANCH. Thank's for using HDFC Banking.” Rohan told me that I will get my refund by 6pm. I have been calling him but now his phone is switched off Can someone please look into this as I only need my money back and I Will delete my account with Shine.com I have a small child and a family to take care of. I just need my money back. Regards, Armaiti Bharucha Was this information helpful? No (0) Yes (0)
Dec 5, 2022 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Nov 04, 2022 Shine.com Customer Care's response Dear Sir, Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements. This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times. Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ Regards, Team Shine
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