Shine.com — Fraud on the name of 'Application Highlighter' Product of Shine.com

Address:BPTP Park Centra, 11th, opp. 32nd milestone, Jal Vayu Vihar, Sector 30, Gurugram, Haryana 122001

On 30th June'21 I had received few calls from persons of Shine.com regarding job opportunities in MNCs offering suitable work from home profiles. After ignoring their lucrative calls, in evening received another call from lady claiming to be from Shine.com and it's subsidary of HT Media Ltd. They asked me to purchase so called 'Application Highliter' products for 3 months and due to month ending they offered it with few discounts finaly costing INR 1805 (Earlier they shown it for INR 2005).
They asked to purchase it for priority job offers from various recruiters, also told that resume team will be in contact with you and guide for the interview round and bla bla...! After putting trust on her I decided to purchase and let see what they offer, she transfered call to another person who sent to me perfoma invoice over my mail along with link for payment. I paid online via GPay UPI and they sent me payment and/or confirmation mail and printed invoice. On call advised me to be updated on their so called websites 'Shine.com' & 'learning.shine.com' for job searches as per my criteria and preferences. Meanwhile, I read very bad reviews and fraud experiences from many people for this type of lucrative fraudulent. After completing almost 3 months from purchase I had never ever received any calls from any recruiters or person of Shine.com. I had tried to contact them over email and landlines for refund and complaint to cyber crime for this fraud, but no any response from them. I had attached all evidences along herewith.
I request Indian Consumer Complaints Forum to get me refund my INR 1805 from Shine.com as early as possible. They are cheaters and frauds job seekers/people like anything without any fear of police or anyone. Thanks
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2021
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that you had made the payment of Rs.1805/- against the Application Highlighter service.

After availing the services our team member had called you up for the welcome call as it is an important part and the first interface to interact with our clients to initiate the services. They explained the services in detail. At that time you had not raised any concern and On the basis of your verbal consent the services has been initiated.

You would appreciate that getting a job is dependent on multiple factors like ‘suitability’ for a specific position, your performance in the interview, your track record and so on. Hence a guarantee cannot be provided, but we will equip you so well with our guidance and assistance so that you can handle the most difficult challenges you face during your job hunt. The process requires equal participation from your side as a candidate to ensure that you get a relevant opportunity. It all depends upon the availability of relevant and active job opportunities in the marketplace.It is not practically feasible to make any kind of commitment on the time period.

Please utilize the service and take a maximum benefit of it because without utilizing the service you will not get the benefit.

It is hoped that the answers provided were helpful. If you need information on any other services provided by our company, please do not hesitate to forward them to us.

Regards,
Team Shine
Oct 04, 2021
Updated by Sunny Barot
In regards to above mail/message, despite being put faith on your so called service(s) we haven't found any genuine recruiter or any company/organisation/corporate so far on your website or in our mail address. In starting had received few calls asking for money for so and so processes/steps/interview confirmations, but fortunately I denied to all of them for any kind of such payments or so called charges. Immediately from next day all such scammers stopped calling &never received any calls till date. Even not a single genuine recruiter/agency called us so far till today. It clearly picturizes that only scammers will try to contact once anyone enroll themselves on such portals. What is the meaning of paying this amount for only having tag 'PRIORITY' on website. This was for 3 months as stated in mail communication, now what would have happened if one had taken/paid for whole 1 year, I don't think he/she will get any single genuine communication from real recruiter even for entire 1 year. See atleast the list of so many complaints posted by number of victims on various platforms. Our final wish for this concern is to get only refund of Rs.1805 for it. We don't want any justification/sympathy/clarification further in this regards. The registered complaint/docket No.2998018 on NCH, Department of Consumer Affairs, Ministry of Consumer Affairs, Food &Pub. Distribution, Consumer Complaint Court & Filed Complaint No.c3002126 on National Consumer Complaint Forum(NGOs) against this matter.
Kindly resolve the matter as soon as possible. Don't reply back for any sympathy/hope/dignity without any point for refund of the amount. 🙏
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