[Resolved] — Fraudulent act done by e learning team

I was connected by Shine team, few days ago & informed that I need to pay Rs. 3027, for special services to attract better job opportunity, which I paid, the concerned executive told her name as Anshu Jha. then yesterday I received a from an executive from shine & he introduced himself as Jatin my relationship manager. We started conversation & during our conversation he told me that I need verify 1-2 process to start getting services for which I said ok. He initiated a payment link of Rs 5192 & told this payment is required for education verification for him to start. Then after this payment he sent one more payment link & told this is the last payment I need to do, if I want a good job opportunity. It was Rs. 9556, I was reluctant to pay but he said this last payment required for Employment verification. After making these two payments he again sent a payment link & told me to pay Rs 16000 approx more & said that if I won't pay this amount, he won't be able to provide me full services & only half services will be provided. Then his manager named Vivek started discussion with me & pushed me to pay that amount too, but because of network issue I couldn't pay this amount, meanwhile I heard from the background that he was telling his team members to send other links of payment after this payment. Then I doubted his intentions, and felt that I have been cheated by shine team in the name of offering better job services. I told him that I can't pay anything more, then he threatened me to close my profile, which he did & I lost Rs. 18, 000 to shine team, which is cheating candidates & spoiling market image of company.
Your team did it intentionally by informing me the total cost of package & even they took Rs 18, 000/- & didn't bother to return my money when I said no to their services.

Since shine team cheated my by not telling me everything in beginning & then closed my profile when I didn't pay more money, I want my money back.
I want a resolution for the same.
I expect a better solution for me. For supporting documents I'm adding screen shot of all the mail I received from your team.
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Aug 6, 2021
Complaint marked as Resolved customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2021 Customer Care's response
Dear Ashwani,

Greetings from shine learning.

Refer to your discussion with our concern team member, hope all your concern has been resolved.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Team Shine
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