[Resolved] — Fraudulent scam

I have been contacted by SHINE.COM regarding the professional summary for overseas job opportunities and asked to pay 3047 rs I paid but they asked for pay 8397 rs for educational and experience verification I paid without any service from them.After that they called me to pay another 18878rs for pshycoanalytic study to enhance my profile without which they couldn't process any previous services as well I resisted but they convinced me saying its last payment and it's very small amount for overseas job. I paid from small amount left in my account but things got worst after that they still asked me to pay 37898 rs for some baseless services without which they will not process any services at all.I said about showing me requirement of that certificate they denied and also tell will not avail any services paid till then.I asked about providing services I paid till now or refund they denied shamelessly.
I request to look at the matter and asked to refund the all money as well take necessary actions against SHINE.COM.
PLS PFA statement of my saving account for the payment reference.
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Aug 11, 2021
Complaint marked as Resolved customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2021 Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Team Shine
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