Address: | Gurugram | Website: | www.shine.com |
A month back Shine.com sales team Rohit Upadhay made me buy Shine Services promising me that they will be getting me a job. I have paid for services worth 70k on the Shine platform without even one interview call.I had raised 4 complaints and nobody responds to them.My complaints were:
1. Shine Services premium jobs open up in iimjobs job portal : what is the point of this? why pay when you are getting the same service at iimjobs for free?
2. I work in HR and they claim their resumes to be ATS friendly. I have checked and they are not.
3. The vendor for Background Verification has been sitting on my docs for a month. There is no update.
4. The only messages I get are scams and immigration agencies continuously calling and because I am on the job hunt I have to face
Today a call from this number [protected] and they asked me about my complaints indicating that the market is bad and shine is paying refunds. I mentioned that I was told on my last call with a Shine Associate that there are no refund services. To that he said that because of the layoffs and market scenario we are not able to provide jobs. He told me there is a nominal processing fee of 10 Rs and to login to this website https://shineservice.co/register/verification. Naturally I thought its a legitimate call and he heard my concerns and told it will take 10 RS and that Shine does not have refunds but we are not having many job offers and hence we will process the refund.
On registering I wanted to pay via credit card and the transaction was asking for 4988 and I did not pay, called the same number and asked. He toldme that this transaction is cancelled and asked me to share the bank message with me which I did. The transaction had ended and hence the OTP was invalid. However, money got deducted from my account. A total of 9588 has been deducted. I blocked my card instantly else I do not know how much would be the balance right now.
I will be complaining on the company, on Rohit Upadhay from the sales team and your team overall as well. The FIR will be well on the CEOs names as well for sharing data that is personal else how would it be possible that he would know I am having issues with the portal. I will be writing to your investors as well that this is what you are providing during tumultuous economic times when money is so very important and jobs are so scarce. You should be ashamed of yourselves to be a part of this.
Regards,
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