[Resolved]  Shine.com — Got 60k paid for services

Hi Shine, today i got a call from one of the customer care and ended up paying 60K amount for services offered by shine. When i realised that i am paying amount transaction wise and every transaction is higher than before i raised a red flag with the Shine guy but as per him it was too late and the money cannot be refunded. Pls Help me to get my hard earned money back. I am in a stress and need this to be resolved.
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Aug 11, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2020
Shine.com Customer Care's response
Dear Sir,

With reference to your complaint, we hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
Complaint comments 

Comments

I don’t want to use any of the paid services of Shine.I trusted on good faith however I don’t want to use any of the paid services and kindly initiate a refund of 61K amount.These are already difficult times and we as humans needs to help each other.Shine is a associated with HT media house a name of trust and I expect shine to do the needful and help me out with the requested solution.
Shine.com Customer Care's response, Dec 13, 2020
Verified Support
Dear Aabid Rashid qureshi,

Greetings from shine learning.

Refer to your comment, we would like to notify you that our concern team is already taking care of the case and continuously he was replying on your emails as well.

So, please utilize the service and take a maximum benefit of it because without utilize the service you will not get any benefits

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine

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