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[Resolved]  Shine.com — I am complaining about misinformation

Today dated 14.06.2022 I got a call from Shine.com on my number [protected] regarding a job placement and the caller's name was Vicky Goyal. I was offered a job placement offer by him by paying 4, 683 INR after a long discussion we concluded that if I pay the said amount, I would get a job through shine.com. considering the conversation I got convinced and paid the amount. after 20 minutes I got a call from their other department and the guy Swaroop explained about their services and asked me to pay another 10k. I told him that I have paid already some money. He told me that these are additional charges. I refuse to pay and told him I suppose to be informed on it at initial stage but unfortunately it's not happened. I am not happy with this at all. I expressed my anger towards Swaroop due to misinformation passed to me. I would not have paid any amount to these guys if I would had informed at initial stage.

I urge to you please help me to get back my money.

I have the payment details but unable to attach them here. If its needed I can provide them anytime.
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Jun 14, 2022
Complaint marked as Resolved 
problem is not resolved. they have not even contacted me yet. how can they mark resolved my complaint.
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2022
Shine.com Customer Care's response
Dear Sir,

Refer to your discussion with our concern team member on the welcome call, hope all your concerns has been resolved.

We request you to please utilize the service and take a maximum benefit of it.

Regards,
Team Shine
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It's not resolved yet. without even contacting me you have marked this complaint resolved? are you okay?

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