Shine.com — Job placement fraud want refund

Website:Shine.com

Sir on 15 Jan 2020 I contacted to shine .com for job placement. I am talked with shine customer representative whose I'd is R.[protected]@shine.com he tell me only 2655 rs paid and u have cll from many reputed companies for job interviews after it I have clearly ask any hidden charges has they denied no hidden charges so after it I paid the money 2655rs after this payment they tell me extra 7373 rs this time customer representative s I'd is R.[protected]@shine.com, then I verified these I'd real or fraud by shine app chat section they assured me they R real but questions is why they ask me for extra 7373 rs . I have clearly talk before these process regarding fees they told me only 2655 rs then why 7373 rs . I have denied to pay . In 2655 they are not provide me any interview no any benefit they cheated me behalf of these two men shine .com doing fraud with me. at the end I want my money back . Also attached conversation with shine chat also receipt of money which I paid I want my hardworking money back u R totally cheat with job seekers.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2020
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that you had made the payment in Jan 2020 and now the service has been expired.

Furthermore, you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not

We are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform that is used by consultants, companies, and recruiters to find the right match for an opening. A job/interview is not guaranteed, please understand we only help you boost your chances of employment, but in the end, getting the job depends on you, your skills, etc.

Regards,
Team Shine
Dec 13, 2020
Updated by Virander04
What are u giving me service nothing then why are u taking my money . The fact is you are totally fraud company which know only taking money not giving any service. You should give me back my money bcoz you are not giving me any single service although you are forced me to give you extra money why I give you extra money now you give back my money
Verified Support
Dec 19, 2020
Shine.com Customer Care's response
Dear Sir,

We are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform that is used by consultants, companies, and recruiters to find the right match for an opening. A job/interview is not guaranteed, please understand we only help you boost your chances of employment, but in the end, getting the job depends on you, your skills, etc.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Dec 21, 2020
Updated by Virander04
I know u not a recruiter but I want to know what service are you provide me as per my money. Not a single. Why u are demand me for extra money and says if I give u money u provide me placement. U are only mislead the job seeker when they paid u u don't provide any ser
Dec 21, 2020
Updated by Virander04
I know u not a recruiter but I want to know what service are you provide me as per my money. Not a single. Why u are demand me for extra money and says if I give u money u provide me placement. U are only mislead the job seeker when they paid u . u don't provide any service. Even u are not provide me any service then for what u taking money from me . I want complaint next week when I paid you but I didn't know how complaint o[censored] cheaters . When I get know how complaint I filed complaint. Let my period is expired but show me how u help me getting job even u cheaters not a single call to me after taking money. Then why not I demand back my money
Complaint comments 

Comments

Your representative told me at that time. interview call is coming when you pay 7373 rs . why Take my money if you haven't any job . U are totally fraud u playing with job seeker s emotions, why you are not clearly mentioned at the time of call that we want extra money in next step . U are not giving me any service then for what purpose you take my money so you fraud company give back my money

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