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Shine.com — job posting not live yet

I purchased a job posting to try the services online, the customer executive Pranjal said that he'll not help as it is online purchase but next day he called to take database for which they did gave free trial. My job posting is yet not live, yesterday I called them, they said because of technical glitch they're not activating any job posting from past few days. I wanted to take more services but how I can proceed with such a pathetic service. I wish of they can activate my job posting and I can see if they're response is as bad as there database.
job posting not live yet
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Complaint Status


[Jan 30, 2019] Shine.com customer support has been notified about the posted complaint.
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    Shine.com
    Customer Care Service
    Customer satisfaction rating
    77%
    Complaints
    3349
    Pending
    412
    Resolved
    2466
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
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