[Resolved]  Shine.com — Misleading advertisement and money laundering

I have been called by your shine.com representative Mr. Sahu from landline no.[protected] on 7th May 2022 at 12:04 pm and told me that shine.com is exploring job opportunities and based on my work experience I will get a good job opportunity with a decent salary package. Then he asked me for a subscription to avail of the shine's services. I told him to wait for two days. I will think it over and let you know. After 2 days i.e, on Monday 9th May 2022again he called me on my mobile and told this and that about their services. But did not give me an understanding of the services and heavy service charges thereby. Thereafter he introduced Mr. Abhimanyu as per him as a relationship Manager, to look after services. Thereafter whenever Mr. Abhimanyu called me had a new demand after paying the previous one which didn't spoken of before.
The service charges of Rs.29607.43 I have paid in total to shine.com till today. The details are as follows:

Transaction ID

IN20220509_[protected]_[protected]

Name

Mansi Kadam

Email

[protected]@gmail.com

Amount (INR)

8376.00

Address

City

Transaction ID: IN20220509_[protected]_[protected]
Merchant: www.shine.com
Amount Paid: 3373.61
Order Date:[protected]:20:28

Transaction ID

IN20220509_659542_162647

Name

Mansi Kadam

Email

[protected]@gmail.com

Amount (INR)

4932.00

Address

City

Description

Description: Shine.com

Your Shine learning payment confirmation

Your Invoice details:

Transaction ID

IN20220512_660904_140605

Name

Mansi Kadam

Email

[protected]@gmail.com

Amount (INR)

12925.82

Address

City

Description

Though I didn't have funds and borrowed from my friend with an aim to repay him back when I get a decent job.
But unfortunately everything what was going on was for deceiving and money laundering and cheating under the name of shine.com
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Jun 28, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
May 26, 2022
Shine.com Customer Care's response
Dear Ma'am,

We agree with you that you were having a lot of expectations based on the enrolled services. Our team has suggested more services based on an evaluation on your profile that could add professional credibility and your profile could be represented very uniquely with multi skills.

We greatly esteem your relationship with our company and are very sorry for the inconveniences you have suffered. We have connected with you to address the concerns but we did not find any concrete reason and services were activated based on your approval during the welcome call. We are sorry to inform you that the refund could not be processed at this time due to our policies and the time it has spent with you.

We always have suggested you utilize the services as you have taken to making the payment.

We promise to always offer you the best assistance possible. Please accept our apologies and utilize the services and avail the benefits accordingly.

Regards,
Team Shine
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