[Resolved]  Shine.com — No transparency about the fees

Address:Santa cruz, Flat no. T-1, maccado apt, behind metro bar

I got a call from shine representative asking whether i am looking for a job. She then connected me to a senior who's name happens to Nitin. He told me i need to pay 4577 for registering which i did. Later, he connected me to a person who was supposed to be my profile handler and she the. Said my education, experience need to be verified after which a presentation needs to be prepared which would be shared with overseas recruiter. She then mailed me saying that i need to pay more 5192. So I told her I was not informed about the same she said it's for education varification. I told her that i will not pay anything more then this she said i dont need to so i payed 5192/-. She said education varification done and the. She said experience needs to be verified for which she sent me another mail invoice saying that i need to pay more 8300/-
I was angry as she had mentioned that i need not pay more. I questioned her asking why are the details not given to the clients in advance? For which she replied accounts people have to generate it at the same time. I once again asked her "Do I need to spend more after this payment" she said no this is last and the profile would be completed. I payed the amount 8300/- and she said the profile is complete. A minute later she sends another mail invoice saying that i need to pay 14000/- for the preparation of presentation. I was absolutely furious about the same. I told her I am not interested and i need my money back. I then called Nitin and asked him that why aren't you giving the breakout of the cost incurred at every step to the client? He said we can't do that. I know it was my mistake to trust "Shine" and i dont know whether i will get my money back. But I want to highlight that Shine job portal is fooling and looting people. Kindly take this complaint into the account
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Dec 4, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2022
Shine.com Customer Care's response
Dear Sir/Ma'am,

Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine
Complaint comments 

Comments

Dear Sir,

Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine

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