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[Resolved]  Shine.com — Overcharged : Need Immediate Refund of Money

My wife has registered for a Job search services with Shine.com on 21/10/2021.

Initially they charged Rs 4800/-, then they asked for Rs 15900/- & finally they charged for Rs 24799/- . In all they charged Rs 57, 000/-

On reviewing the Shine.com on the web, we came to know about the negative ratings people have shared . Hence we have written back to Shine.com the same day that we do not wish to avail any services and that the money paid should be refunded in full.

Mr. Shivam Kumar from Shine.com contact no :[protected] was the one who was in touch for all these transactions. When we contacted him he denied the refund and was quite adamant in saying no.

Since we have not availed any service, we need immediate refund of the entire amount paid to Shine.com

All the details for correspondence are in the attached image.

Pl help to get our money back from Shine.com.
+1 photos
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Dec 3, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2021
Shine.com Customer Care's response
Dear Sir,

With reference to your discussion with our concerned member, we hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
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Did they refunded ?
Hsc_Igi's [Complaint's author] reply, Jan 5, 2022
No. They themselves termed the complaint as resolved stating that no refund is possible.

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