Hello sir/ ma'am,
I am uttam Sasmal, on 29/04/2023 I received a system generated call from shine.com. As I was very desperate to change my job so I attended the call and the call transferred to one of their member in shine.com where he explained me about paid service with nominal price ₹3073.00/-, and also said they will explain me everything about the service of ₹3073.00/- and would help me to get new job within few days with this amount only without any further payment. So with this information I was convinced to paid the charge.
As soon as I bought the service, this first member asked me to wait for the next call of service expert (rohit upadhyay [protected]) who will explain me about the service for which I paid ₹3073.00/- and would help me to get more information about my job requirements according my preference soon.
Within soom minutes the second member (rohit upadhyay) called me from [protected], who is a service expert. We discussed about job preference, my expectations from job for the starting 5-10min. Then gradually he started his mind game. He asked me to join him & visits the links as per he assist. He told me to go all the links simultaneously with him. They are so much into this job that by forcing you to go simultaneously with them, they will take the "ability to think" from you. They will give you such a big hope, flatter you, make you think that by using their services it could give us dream job. Same thing happened with me.
He told me in order to avail good job, I would have to take one more service " Education verification plus package" Of ₹5192.00/-, this would help me to make my profile better. So I gone for the second payment.
Once this payment is done, he asked me to get one more service "job profile verification plus packages" Of ₹9556.00/-.Now this third time he is asking me to pay, with hesitation I paid the amount. I thought this would be my last payment after this I could enjoy my services.
But then again he said I would have to avail another service "mid level resume writing service" of ₹14158.00/-. I declined this offer and said I have no further money to make payments, but they asked me to pay through credit card and this amount is not big as your dreams. With so many mixed thoughts I approved to use the credit card and paid the amount (4th payment) of ₹14158.00/-.
But post his situation, he didn't stopped his job, he again asked me to avial another service for ₹22302.00/- in which I said I have no money no pay but he knew I have credit card and he forced me to use that. I used again the credit card for the 5th payment of ₹22302.00/- . Here after I came to know that I fall into a trap and can't able to come out I asked him to stop any further services now I am not interested in any of your services. Now that he knows I am getting his intentions his way of talking changes from soft to rude and bossy. He again asked me for the 6th & 7th services worth ₹27791.00/- & ₹37015.00/- and this time he threatened me to pay or else all the previous services would have no meaning. Just to save my previous amount I paid for this 6th & 7th services also. Then one more service was introduced to me with their same so called "promises" That this is the last payment you are doing. I was so exhausted by their trap that if I didn't paid this one my whole previous payment will go in vain. I was forced to pay for the 8th service of ₹30807.00/- . Now that all the payment has been done. Mr rohit didn't entertain much after that and cut the call.
After I calculated my all payment which found to be a huge amount of ₹149822.00/- .It started from small amount to bigger amount. He never mentioned that I have to make such huge payment and 8 different payments. Before every payment he assured me it is the last one and I fall in this blunder. Immediately I called the bank & reported about all these. With the very next day I send them an e-mail to stop my all services as my services were about to start. So I informed them to put halt in my process and refund my money. But I didn't got any answer from them. Next day I called them by somehow arranging the number but they only transferring the call from one to another and nobody is answering related to my query. Then at last waiting for the call whole day I reached to talk to the person who said there is no policy for refund. Either you use it or not. I requested him to consider my concern but how could I forget they all are working in a same "money making trap". Not only he talked rudely but also he changed their norms and terms and conditions. Like As there is no job guarantee(earlier 100%job guarantee), this service is only for 180days(earlier 360days) .
Below are the details of all services for which I paid:
1. Application highlighter service
₹3073.00/-
2. Education verification plus package
₹5192.00/-
3. Job verification plus package
₹9556.00/-
4. Mid level resume writing services
₹14158.00/-
5. Jobs on the move ₹22302.00/-
6. Linkedin profile summary plus package
₹27791.00/-
7. Master in leadership & strategy management training &certification ₹37015.00/-
8. Visual resume for experienced professional plus package
₹30807.00/-
The above services and their total cost price is ₹149822.00/- is such a huge amount for me to pay, please kindly help me to get justice against shine.com by refunding my hard earned money as earliest. Please let me know if you want any other details. I am waiting to hearing back from you.
Thanks and regards!
Uttam
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