Shine.com — Refund 42948/-

myfate02aug

Nov 11, 2022

Website:

www.learning.shine.com

Dear Sir/Madam,

Today I have received a call from Shine.com regarding jobs. Initially I was asked to pay 3657/- which I have paid. Then one by one he (Mob- [protected]) asked me to pay 6017/-, 12035/- & 21239/- which I have paid. I refused to pay another payment this time. I want my money back into my account as I don't want to take any services from shine.com. Transaction ID is given below for your necessary action please.
Hoping a positive response from your end.

Transaction ID Amount

IN20221111_725600_[protected]
IN20221111_725573_[protected]
IN20221111_725609_[protected]
IN20221111_725619_[protected]

Total 42948

All payments made through UPI.

Screenshot is also attached for your necessary record.

Regards,
Prashant Kumar
Mob- [protected]/[protected]

+1 photos

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Shine.com customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2022

Shine.com Customer Care's response Dear Sir/Ma'am,

With reference to your services, we are following you, we tried to contact you to confirm the services purchased by you, and to explain the overall process of the services but the call was disconnected.

Hence, we request you to kindly provide us a convenient time.

So that we can get in touch with you and explain the process of the services.

Regards,
Team Shine

Nov 19, 2022

Updated by myfate02aug I am not getting any positive response not getting my refund. I don't want to avail any service from shine.com. I have not taken any service, not even for a day also. I just want my money back.

Verified Support

Nov 22, 2022

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Refer to your placed orders, the services have been processed according to the service delivery time. If you need further assistance for the processed services, kindly do not hesitate to contact us. We will be more than happy to assist you.

Regards,
Team Shine

Nov 23, 2022

Updated by myfate02aug No I don't want any service from shine.com. I just want my money back. If necessary, will go to police station to file a case against shine.com.

Verified Support

Nov 23, 2022

Shine.com Customer Care's response Dear Sir,

Apart from the refund is there any way to provide you the resolution then please let us know.

Regards,
Team Shine

Nov 23, 2022

Updated by myfate02aug No what else shall I tell you. I want my money back. This is my hard earned money. That's it

Verified Support

Nov 24, 2022

Shine.com Customer Care's response Dear Sir,

The refund is not feasible. If there is any other option to assist you to resolve the issue except the refund, kindly let us know.

Regards,
Team Shine

Nov 24, 2022

Updated by myfate02aug No it's not possible. I want my money back. No issue, we can fight legally.

Verified Support

Nov 25, 2022

Shine.com Customer Care's response Dear Sir,

We had already communicated to you that we do not have any refund policy as your all the services has been iniatited.

Regards,
Team Shine

Nov 25, 2022

Updated by myfate02aug Your executive has neither told me about no refund policy nor he told me total amount (approx.) to be paid. Secondly I have not taken any service till now from shine.com. so i want my refund.