[Resolved] Shine.com — refund my money, rs.2899/- shine is a fraud comp.

tathoi

from Mumbai, Maharashtra

Address:	Kolkata, West Bengal
Website:	shine.com

My name is dibyendu biswas i have get a call from shine.com mr. Deepak mob. No.[protected] for registration demand rs.2899/- that time i have paid this amount. After 2days against demand rs.11236/- by link & mail id below.

Ankit. [protected]@shine.com
https://payments.shine.com/payment/?token=AAAAAARSQVNIVgRQSVRBWFZWSB1KVklWSF9JWElTTVlKUQ==

Kindly solve my matter and refund my amount rs.2899/-
Mail id : [protected]@gmail.com

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Oct 16, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Shine.com Customer Care's response Dear Sir,

Greetings from shine career plus.

With reference to our discussion, firstly we would like to apologize for the inconvenience and disappointment that you experienced with us.

We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further. We also note your feedback on an availability of information regarding our products and services as well as the service levels.Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this.

Our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay. On the basis of your verbal consent, we are going to initiate the feature profile service.

If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not. We are very sorry that this happened to you, but rest assured it would not happen again as we are putting your contact number on DND and from now onwards you will not receive any marketing calls.If it happens then please contact us on our customer care number.

We look forward to serving you and will make every effort to see that this never happens again.

Regards,
Team Shine