Shine.com — Refund of the money paid

I have paid an amount of 3327.71 rs to shine on 14/6/22 and further paid an amount of 5320.70 rs on 15/6/22. The information provided by the person from shine.com over telephone was misleading. They said that this payment will include all of their premium services and I’ll have to pay nothing else but 5 min later the person again asked for 9556 rs. When I refused for that the person persistently asked me to pay the money but I strongly refused and asked for refund of all of my money. The person refused for refund saying that shine.com don’t provide refund. They provide misleading information. I don’t want their services and want refund of my money. Kindly help me get my money back.
Thanking you
Kapil Kumar
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2022
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

We would like to notify you that you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not.

Moreover, we are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform that is used by consultants, companies, and recruiters to find the right match for an opening. A job/interview is not guaranteed, please understand we only help you boost your chances of employment, but in the end, getting the job depends on you, your skills, etc.

We deeply value your relationship with shine learning and are committed to providing you with the highest level of service.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Jun 21, 2022
Updated by Kaps271
I have paid an amount of 3327.71 rs to shine on 14/6/22 and further paid an amount of 5320.70 rs on 15/6/22. The information provided by the person from shine.com over telephone was misleading. They said that this payment will include all of their premium services and I’ll have to pay nothing else but 5 min later the person again asked for 9556 rs. When I refused for that the person persistently asked me to pay the money but I strongly refused and asked for refund of all of my money. The person refused for refund saying that shine.com don’t provide refund. They provide misleading information. I don’t want their services and want refund of my money. Kindly help me get my money back.
Thanking you
Kapil Kumar
Jun 21, 2022
Updated by Kaps271
No resolution provided
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