[Resolved]  Shine.com — Refund request for fraud transaction

Hi I am a registered customer on shine.com.
I received a call for job interview for which I was asked for a payment of ₹3550 done via GooglePay.
On request for refund, the recruiter asked for a repeat payment of the same amount & disconnected the call midway.
*Contact details are mentioned as below
+[protected]
(Vinay from Shine;
Rohit Bansal from Spandan hospital Vadodara)
Kindly guide through the refund process.
Regards.
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Jan 22, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Dec 14, 2021
Updated by Hegdeveda
Hi I am a registered customer on shine.com.
I received a call for job interview for which I was asked for a payment of ₹3550 done via GooglePay.
On request for refund, the recruiter asked for a repeat payment of the same amount & disconnected the call midway.
*Contact details are mentioned as below
+[protected]
(Vinay from Shine;
Rohit Bansal from Spandan hospital Vadodara)
Kindly guide through the refund process.
Regards.
Verified Support
Dec 16, 2021
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we are unable to track the order with the help of name, we request you to please share the registered details so that we can check your profile and address your concern.

Regards,
Team Shine
Dec 16, 2021
Updated by Hegdeveda
Hi, please find the transaction details attached in the image.

Verified Support
Dec 22, 2021
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we are unable to track the order with the help of name, we request you to please share the registered details so that we can check your profile and address your concern.

Regards,
Team Shine
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