Shine.com — Regarding airlines job

Address:E3,13 th avenue Harrington road chetpet Chennai 600039

I was searching a job during that time. I received a message from shine.com and in that inbox i found two numbers stating that (Call this number for airlines port job). I called to that number. A lady picked my call and she asked me to proceed with online test 1 st round and before that she told me to pay 1500 for online registration and document verification. So i transfered my amount to the lady named deepa kumari through google pay. Later she told me that tommroww we will call you for the telephonic interview around 10 am. Next day morning i messaged her like when is the interview going to be held since it crossed 10 am. She told me that she will discuss with her hr and let me know the update. Then again she ringed me and said hold your line i will connect with my hr. He will proceed with you. Then he was talking to me for sometime about the company then he asked me to transfer 7500 rupees for document verification. I asked why is it for document verification? He said this is our company protocol after paying money only i could able to conduct interview after 11 pm. I said ok and will transfer my money after hanging up my call. He said no we have some otp procedures so make the transaction in the call itself. Don't hang ur up call he said. Ok then i got a doubt on him i said give me a minute. Finally i gave my phone to my younger brother. He is working in voice process bpo. He have been worked in many companies. He got the phone and scolded him very badly and he was raising many questions regarding the amount to pay for thejob and details of the company. Then they hanged up the call. The lady scolded me again for giving my call to my brother then she said will not return my money. It will take 40 to 95 days to get my money back itseems. But intially she told me like if you are not getting selected in airline companies we will return back ur money immediately. They are mediators like agency. I fought with her badly to return my money. I replied her with bad words and she too spoke with me badly. And she said i[censored]r going to file complaint regarding this issue then we won't return your money after 90 days. I will paste the number here ([protected]) please help me for getting back my money and no one must get cheated anymore. Please take immediate action to the number which i pasted above. Thank u
+1 photos
Was this information helpful?
No (0)
Yes (4)
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2021
Shine.com Customer Care's response
Dear Anjali,

Thank you for contacting us.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4351
    Pending
    436
    Resolved
    3214
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information