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[Resolved]  Shine.com — Registration fee refund

I got a call from shine.com and they said about the jobs as i was looking for a job change near.my surrounding area (mumbai_nerul)
.then they asked me to register in shine by paying 2500 and i was having a trust on your comoany(shine) so i payed them by google pay.aftr few days i called back then she ms.pooja sharma connected the call to some other one he was saying me like you have to pay 6000 for cirtificate verification.i didnt paid bcz it came in mind like they are making me fool and they are a fraud then i said him that i need to cancell. The registation nad i need my money back and he said you can send a mail and aftet 48 days your money will be refundable.it has been 2 months till now i didnt get my money back and the lady pooja is not oicking up my call and the men just.kept his phone on switced off mode while i call its showong switch off and now the lafys phn is saying outof network coverage area.kindly please make my fefund as i requesting to shine.com.i will attatch the payment reciept they sended to my.mail and my google pay reciept and the id included detailed mail which they have sended and the both frauds numbers also. Kindly please do something and olease return me my 2500
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Nov 15, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2021
Shine.com Customer Care's response
Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Nov 29, 2021
Updated by SHIJINA P S
Not resolved and posted as resolved.consumer complanit pagr is just for name sake and they arr not going to sove anything
Nov 29, 2021
Updated by SHIJINA P S
didnt took an action against the frauds aftr giveng thr number name ac number etc.no use. Its waste of time to complaint here they will just put a msg and they will share it as resolved
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Here is the account details in which i have provoked to send the money as thre instrucyion is
Bank of baroda
Ac no- [protected]
Ifsc-BARBOVIVEKV
When i typed this ifsc aftr that these name has shown
(VIVEK VIHAR DELHI) and they said me to put the recipient name as shine job
Shwetagaur87's reply, Nov 19, 2021
The company has turned deaf to the complaints. Post on twitter
What shine.com is doing to safeguard their image?
Numbers and emails are being shared with them, then also no action!

Simply posting the standard format as a response doesn't make the company free from its accountability.
The company should be active and cooperate in suing the fraudsters rather than writing standard responses! At the same time, it should take preventive measures. Why it's only Shine and Naukri and no such frauds with other companies.
Think about it ! All set to go downside.

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