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[Resolved]  Shine.com — Service Charges : False information

Hi Team,

I am really dis-satisfied with the services Shine has provided me.. I got a call yesterday from Shine where I was asked to register my account by paying an amount of Rupees 3292/- .. I did pay the amount in full however was not told that there would be another charges which I would be liable to pay.. today I got call from Abhishek who was not at all supportive or co-operative and very rude and had inappropriate approach... He was not able to understand what I was telling me but kept on telling me some other things.. I am really dis heartened with the services and the way customers are being treated ... It's a false narration where we have been advised one thing however later we get to know it's all together different story... I want my refund which I paid for Shine as you were not able to give me correct and complete information while paying the amount.. please refund me my service charges ASAP
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Mar 29, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2022
Shine.com Customer Care's response
Dear Sir,

Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the bank statement or the registered email id, so that we will check and address your issue.

Regards,
Team Shine
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